Returns Policy
We want you to be fully satisfied with your purchase. If for any reason you are not, we are happy to accept returns within a specified time frame. Please review our policy below for detailed information.
Eligibility for Returns
You can return your purchase if it meets the following criteria:
- Items must be unused, undamaged, and in their original packaging.
- Return requests must be submitted within 30 days of receiving your order.
- Proof of purchase is required to process the return.
How to Return an Item
To initiate a return, please visit www.asailingstore.com and follow the instructions provided. You may need to fill out a return form and indicate the reason for the return.
Refunds and Exchanges
Once your return is processed, we will issue a refund to the original payment method or offer an exchange if preferred. Please note, the processing time may take up to 10 business days after receiving the returned item.
Shipping Costs
The customer is responsible for return shipping costs unless the item was received damaged or incorrect.
Damaged or Incorrect Items
If you have received a damaged or incorrect item, please contact us as soon as possible through our website, and we will arrange a replacement or refund.
Contact Us
If you have any questions or concerns regarding returns, please visit our website for further assistance.